Shipping Policy

Stock levels
As a specialist in aluminium stair nosing since 2006, we carry several thousand lineal metres of stock at any given point of time. In the rare event that you order something that is out of stock, we will promptly notify you of the lead time. If you do not wish to wait for the product and do not want any of our available alternatives then a FULL REFUND will be made to you without delay. That is our guarantee.

Minimum invoice charge for orders containing stair nosing
Please note that as we are a manufacturer, a minimum order quantity of 10 lineal metres applies to all stair nosing orders. We appreciate your understanding.

Production lead times
Orders are usually cut and sent out within 3-10 business days of receipt. If you require something sooner, please contact us so we can work with your schedule. 

Shipping rates for orders containing stair nosing
To enable us to select the most appropriate courier for your destination, all shipping pricing for stair nosing orders is on a quote only basis. Please use the "request quote" button on the product page to submit your details or send us an email.

Shipping of non-slip tape to all metro areas of Australia
$20 inc. GST

Australia Post and PO BOXes
Due to the long lengths, we cannot send any of our stair nosing items via the post or to PO boxes. Non-slip tapes may be sent to PO BOX and parcel lockers.

Packaging
Particular effort is given to packaging all orders so that they arrive without damage anywhere in Australia. We have sent thousands of orders to all parts of Australia without damage due to our meticulous packaging!